We’re here to help.
Find quick answers below, or reach our team directly — we’d love to help you keep those memories safe.
Privacy & data
Learn how your family’s memories stay private and in your control.
Read our privacy pageAccount & billing
Manage your plan, storage, and family circle from inside the app.
Go to your accountQuestions parents ask.
Is DearBaby free?
DearBaby is free to download on the App Store, with 2 GB of storage and one child’s vault for as long as you like. Optional paid storage tiers are available if you want more room for photos and videos.
See what each plan includesIs my child’s data private?
Yes. Your vault is private by default with invite-only family sharing, no public feed, and no ads.
Who can see our memories?
Only the family members you personally invite into your circle. You stay in control of who has access.
Does it work on both iPhone and Android?
DearBaby is on iPhone and iPad today, and your vault syncs across every device you sign in on. The Android app is on its way — leave your email and we’ll tell you the moment it lands.
What happens to my memories if I change phones?
Your memories are kept in secure cloud storage, so they move with your account rather than living on a single device.
Can I delete my account?
Yes. Account deletion is available at any time from within the app, along with your stored data.
Get DearBaby on your phone
Download the app to start your baby’s private memory vault today.
