Support

We’re here to help.

Find quick answers below, or reach our team directly — we’d love to help you keep those memories safe.

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Questions, feedback, or account help — we read every message.

Learn how your family’s memories stay private and in your control.

Manage your plan, storage, and family circle from inside the app.

FAQ

Is DearBaby free?

DearBaby is free to download on the App Store and Google Play. Optional paid storage tiers are available if you want more room for photos and videos.

Is my child’s data private?

Yes. Your vault is private by default with invite-only family sharing, no public feed, and no ads.

Who can see our memories?

Only the family members you personally invite into your circle. You stay in control of who has access.

Does it work on both iPhone and Android?

Yes — DearBaby is available on iPhone, iPad, and Android, and your family can share one vault across devices.

What happens to my memories if I change phones?

Your memories are kept in secure cloud storage, so they move with your account rather than living on a single device.

Can I delete my account?

Yes. Account deletion is available at any time from within the app, along with your stored data.

Download the app to start your baby’s private memory vault today.